Terms of service

These terms apply from 16th November 2026. They govern your use of Dittabase, the company-data website at dittabase.com, and any subscription you take out on it. Please read them before you sign up; by creating an account you agree to them.

Who we are

Dittabase is run by Mossend Software Ltd, a company registered in Scotland with company number SC809600, whose registered office is at 4 Bairdsland View, Bellshill, ML4 1RZ. Our VAT number is [[VAT NUMBER]].

You can reach us by email at [[CONTACT EMAIL]]. In these terms "we", "us" and "our" mean Mossend Software Ltd, and "you" means the person or organisation using the site.

Business customers and consumers

Most of our members use Dittabase in their work, but individuals may also sign up for their own purposes. The law gives consumers (individuals acting wholly or mainly outside their trade, business, craft or profession) certain rights that cannot be taken away by a contract. Where a part of these terms applies only to business customers, or only to consumers, it says so. Nothing in these terms limits a consumer's statutory rights.

If you sign up on behalf of an organisation, you confirm that you have its authority to accept these terms, and "you" includes that organisation.

The service

Dittabase presents information about UK companies: their filed accounts over the years, owners, directors, charges and lenders, deals and their advisers, funding rounds, and public contracts. It offers search, lists, screens (saved queries over the data), a box in which a question can be put in words and turned into a screen by a language model, a reader for filed accounts, downloads, and a shortlist of companies.

The information is drawn from public sources, chiefly the register kept by Companies House, together with the London Gazette, the government's public-contract notices, and press and news reports. Our data sources page describes each source and its licence.

We may add, change or withdraw features from time to time. If we withdraw something that is a substantial part of what a Full subscription offers, we will tell Full members in advance and, if you are on Full and do not wish to continue, you may cancel and we will refund any payment for the period after the change takes effect.

Your account

You sign in with a Google account. You must be at least 18 years old to open an account. You are responsible for keeping access to your Google account secure, and for what is done through your Dittabase account.

An account is for one named person. You must not share your sign-in, let others use your account, or open several accounts to get round the limits of a plan. If an organisation needs access for several people, each needs an account of their own; please contact us if you would like to discuss terms for a team.

Tell us promptly at [[CONTACT EMAIL]] if you believe someone else has used your account.

Plans

There are two plans.

• Free, which costs nothing and has no end date: every company's headline figures (name, number, town, sector, latest turnover and employees) and the dates and kinds of deals, with the search, lists, screens and downloads working over those.
• Full, which is a paid monthly subscription: everything in Free, together with accounts over the years, owners, directors, lenders, charges, advisers, deal buyers and prices, the deal statistics, the lenders' and advisers' pages, and screens over every figure.

The plans page sets out what each plan includes at any given time. The allowance for questions put in words, the number of downloads and rows, and the number of record pages that may be opened in a day are limited on both plans, as described on the site. These limits exist to keep the service fair and to protect the data, and we may adjust them, though not so as to take away a substantial part of what Full offers without notice.

Price and payment

Full costs £24.99 a month plus VAT at the standard rate, which at 20% is £29.99 a month in total. The price shown at checkout, including VAT, is the price you pay. [[CONFIRM: VAT REGISTRATION -- if Mossend Software Ltd is not VAT-registered, the price is £24.99 with no VAT and these words must change.]]

Payment is taken by Stripe through Stripe Checkout. We never see or store your card details. You authorise us, through Stripe, to take the monthly subscription charge from your chosen payment method on each renewal date until the subscription ends.

Invoices and receipts are available from the billing page reached from your Account page. If you are a business and want your VAT number shown on invoices, you can enter it at checkout or in the billing page.

If a payment fails, Stripe will try again over a short period. If payment cannot be taken, your account will return to the Free plan at the end of the period that was paid for; nothing else is lost.

We may change the price of Full. If we do, we will give you at least 30 days' notice by email or on the site before the new price applies to your subscription, and you can cancel before it takes effect.

Renewal and cancelling

A Full subscription runs month to month and renews automatically at the end of each month unless you cancel it.

You can cancel at any time from the billing page reached from your Account page, which is run by Stripe, or by emailing us at [[CONTACT EMAIL]]. Cancelling stops the next renewal: you keep Full until the end of the month already paid for, and then your account returns to the Free plan. Except where these terms or the law say otherwise, we do not refund part-months.

Cancelling Full does not close your account. To close your account altogether, and have your data deleted, email us; see our privacy notice.

If you are a consumer: your right to cancel

If you are a consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a right to cancel a contract made online within 14 days of the day it was made, without giving a reason.

When you subscribe to Full, access to the Full data begins straight away. At checkout we ask you to confirm that you want access to begin immediately, within the cancellation period, and to acknowledge what that means for your right to cancel.

• To the extent that the Full subscription is a supply of digital content, once you have given that request and acknowledgement and access has begun, you lose the right to cancel under those Regulations.
• To the extent that it is a service, you may still cancel within the 14 days, but you will pay for the part of the service supplied before you told us you were cancelling.

Because it is not always clear which of these applies to a service such as ours, we take the more generous course. If you are a consumer and you cancel within 14 days of first subscribing, by emailing [[CONTACT EMAIL]] or by cancelling from the billing page and telling us by email that you are exercising this right, we will refund your first payment less a proportionate amount for the days on which you had Full access. We will make the refund within 14 days of hearing from you, to the payment method you used.

You can use this wording if you wish, though you need not: "I hereby give notice that I cancel my contract for the Dittabase Full subscription, ordered on [date]. Name, email address, date."

[[UNCERTAIN -- SOLICITOR TO CONFIRM: whether this subscription is "digital content" or a "service" for the 2013 Regulations, and whether the proportionate refund above should also apply on any later renewal once Part 4, Chapter 2 of the Digital Markets, Competition and Consumers Act 2024 is in force.]]

Subscription rules to come

The Digital Markets, Competition and Consumers Act 2024 contains new rules for subscription contracts with consumers, including reminders before renewals, a fresh cooling-off period on certain renewals, and a requirement that a subscription can be ended easily. As far as we are aware these rules were not yet in force when these terms were written. When they come into force, they will apply to consumer subscriptions in addition to these terms, and we will update these terms to reflect them. You can already end a subscription in a single step from the billing page.

Your use of the data

We grant you a limited, non-exclusive, non-transferable licence, for as long as you have an account, to view and use the information on Dittabase for your own internal business purposes or, if you are a consumer, for your own personal purposes. Internal business purposes include researching companies, preparing for meetings, deals and pitches, and including the information, in limited amounts, in your own work for your own clients or colleagues.

You may download CSV files and filed accounts that the site offers for download, and use extracts from them in your own work (for example a memo, a pitch book, a model or a report), provided that:

• the extract is an insubstantial part of the data on Dittabase, and is incidental to your own work rather than a dataset supplied for its own sake;
• you do not make it available as a database, a feed, a list for sale or a substitute for Dittabase; and
• where you reproduce information that comes from Companies House or other Crown or public sector sources, you include the attribution on our data sources page.

You must not, and must not help or allow anyone else to:

• sell, license, rent, resell, publish or otherwise redistribute the data, or any substantial part of it, whether as it is or combined with other data;
• use the data to build, train, enrich or benchmark a database, product, model or service that competes with Dittabase, or to train a machine-learning model;
• scrape, crawl, spider or harvest the site, or access it by any automated means (including scripts, bots, headless browsers or browser extensions that copy data), other than the downloads the site itself offers;
• extract or re-use, by repeated and systematic downloads of small amounts or otherwise, all or a substantial part of the data;
• get round, or try to get round, the limits of a plan, the rate limits, the daily quotas, the veiling of names, or any security or access control;
• use the data to send unsolicited marketing to individuals in breach of the Privacy and Electronic Communications Regulations 2003 or data protection law; or
• use the personal data on the site (such as directors' names) for any purpose that is unlawful, or that is incompatible with the purposes for which it was made public, such as harassment, profiling individuals' private lives, or identity fraud.

The data on Dittabase is protected by database right and copyright, which belong to us or to our licensors. Material from Companies House and other public sector bodies remains available from those bodies under their own licences, and nothing in these terms restricts your right to obtain it from them directly; what these terms restrict is the use of Dittabase's own collection and presentation of it.

If you use personal data from Dittabase in your own work, you do so as a controller in your own right and are responsible for complying with data protection law in that use.

Acceptable use

You must not use Dittabase in a way that is unlawful, that infringes anyone's rights, or that interferes with the service or other members. In particular you must not try to probe, test or breach the security of the site, introduce malicious code, overload the service, or put into the question box or a support report anything unlawful, abusive, or containing other people's personal data that is not needed for your question.

The question box sends the text you type, and the screen you are working on, to a language model through a third-party provider (see our privacy notice). Please do not type personal or confidential information into it.

Accuracy, and what Dittabase is not

We take care in assembling Dittabase, but the information comes from many sources and much of it is read by machine. You should be aware that:

• figures are taken from accounts filed at Companies House, some of them read from tagged (iXBRL) filings, some read from scanned documents by optical character recognition, and some read by language models; figures read by models, and companies read in from the register on request, are not checked by a person, and the site says where this is so;
• the register itself may be out of date or wrong, and depends on what companies file;
• deal prices, advisers, sectors and funding rounds are often inferred or read by models from accounts, filings and press reports, and may be incomplete or mistaken;
• a company may be left out of lists and screens where its figures look unreliable (for example, accounts several years old, or turnover far out of line with its earlier years); this is a statement about the figures we hold, not about the company's conduct or standing.

Dittabase is a source of information to help with research. It is not financial, investment, legal, tax or accounting advice, and it is not a credit reference service. You must not rely on it alone for a credit decision, an investment decision, a valuation, or any decision about an individual, and you should check anything material against the filed documents at Companies House or other primary sources before acting on it.

If you find something wrong, please see the data sources page for how to have it corrected.

Availability

We aim to keep Dittabase available, but we do not promise that it will be uninterrupted or free of errors. We may suspend it for maintenance or for reasons beyond our control. If a serious failure on our part means Full is unavailable for a significant period, please contact us and, if you are a consumer, you may be entitled to a price reduction or other remedy under the Consumer Rights Act 2015.

Suspension and termination

We may slow, suspend or close an account, or move it to the Free plan, where we reasonably believe that it is being used in breach of these terms, in particular for scraping, automated access, sharing an account or redistributing the data, or where we are required to by law. Where it is reasonable to do so we will tell you first and give you a chance to explain. If we close a Full account for a serious breach, we will not refund the current month.

We may also end your access to Dittabase, or stop offering the service, for any reason by giving you at least 30 days' notice; if we do and you are on Full, we will refund any payment for the period after your access ends.

You may stop using Dittabase at any time, and ask us to close your account.

When an account ends, the licence in these terms ends with it, save that you may keep extracts already included in your own work in line with "Your use of the data". The parts of these terms that by their nature should continue (including the restrictions on redistribution, the limits on liability, and governing law) continue to apply.

Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot by law be excluded or limited.

If you are a business customer

Subject to the paragraph above:

• we provide Dittabase and its data "as is", and to the fullest extent permitted by law we exclude all warranties, conditions and other terms implied by statute or common law, including as to accuracy, completeness, quality and fitness for purpose;
• we are not liable, whether in contract, delict (including negligence), breach of statutory duty or otherwise, for any loss of profit, revenue, business, contracts, opportunity, goodwill or anticipated savings, or for any indirect or consequential loss, or for any loss arising from your reliance on information on Dittabase without checking it against primary sources; and
• our total liability to you arising out of or in connection with these terms in any period of 12 months is limited to the greater of £100 and the amount you have paid us in subscription fees in that period.

You agree that these limits are reasonable, given the price of the service, the public nature of the underlying sources, and the warnings above about how the data is read.

If you are a consumer

We must supply the service with reasonable care and skill, and digital content we supply must be of satisfactory quality, fit for purpose and as described, as the Consumer Rights Act 2015 requires. If we fail to do so you have remedies under that Act. We are not responsible for loss or damage that was not foreseeable when you entered into these terms, and we supply Dittabase for domestic and private use only: we are not liable to a consumer for any loss of profit, business or business opportunity.

Your responsibility to us

If you are a business customer, you will compensate us for any loss, cost or liability we reasonably incur as a result of your redistributing the data, or your scraping or automated access, in breach of these terms.

Changes to these terms

We may change these terms, for example to reflect a change in the law, in our service or in how we run it. We will post the new terms on the site with the date they apply from. If a change is significant and to your disadvantage, we will tell Full members by email or on the site at least 30 days before it takes effect, and you may cancel before then. Using Dittabase after a change takes effect means accepting the new terms.

Other terms

• Our privacy notice and cookies notice explain how we handle personal data and the small number of cookies the site uses.
• You may not transfer your rights under these terms to anyone else. We may transfer ours to another organisation, and will tell you if we do; if you are a consumer and unhappy with the transfer, you may cancel and we will refund any payment for the period after you cancel.
• If a court finds part of these terms unenforceable, the rest continues to apply.
• If we do not enforce a right straight away, we may still enforce it later.
• These terms are the whole agreement between us about their subject, and no one other than you and us has any right to enforce them.

Governing law and courts

These terms are governed by the law of Scotland, and the Scottish courts have jurisdiction over any dispute arising from them.

If you are a consumer living in England and Wales or in Northern Ireland, you may instead bring proceedings in the courts of the part of the United Kingdom where you live, and we may bring proceedings against you only in those courts. The choice of Scots law does not take away the protection of the mandatory consumer law of the place where you live.

Complaints and contact

If you have a complaint, please email [[CONTACT EMAIL]] and we will reply within 14 days. If you are a consumer and we cannot resolve it, you may be able to use an alternative dispute resolution service, though we are not obliged to use one; Citizens Advice or, in Scotland, Advice Direct Scotland can help with consumer problems.

Mossend Software Ltd, 4 Bairdsland View, Bellshill, ML4 1RZ. Email: [[CONTACT EMAIL]]. Telephone: [[TELEPHONE NUMBER, IF ANY]].